New Clients

Please do not schedule an appointment prior to contacting Carol Cole

Thank you for choosing the Carol Cole Center to address your most personal needs. It is our promise to honor and respect your journey and commit to guiding you toward your desired life style and frame of mind.

Fees are $125 for cash/check or $130 for credit cards.  We also offer TeleHealth (computer-to-computer).  In network with Anthem, Blue Shield, CIGNA, IEHP, Magellan, Medicare, Managed Health Networks (MHN), Tricare, Optum – United Health Care, UnitedHealthCare-Military & Veterans.

Please contact Carol Cole prior to making an appointment.  Please complete the form below, or phone 951-506-0560 with a brief reason why you are seeking services, any questions, and your phone number.  We will get back to you within 24 hours.

Appointments

Schedule your appointments online at a time convenient to you.  Not only can you make your own appointments instantly, you can also check the date and time of your next appointment, how many times and dates you have seen Carol Cole, and how many appointments you have remaining.  You can also go online and change or even cancel your upcoming appointment (at least 24 hours notice, not including weekends and holidays to avoid a missed appointment session full charge.  This can be performed on your computer, laptop, notebook or smartphone with an internet connection.
 
However, if you would prefer to phone and leave a voicemail, that is absolutely fine, as well.  Whatever works best for you. 
Note: If you are unable to find an appointment to suit your schedule please contact Ms. Cole by email box below, identifying your hours and dates of availability.
 
If you would like to make an appointment now, or check for availability, please click on the “Schedule Now” button below:
 
If you are scheduling an appointment for a child or spouse, please register in their name, even though the email and phone number may be yours.  If you wish, your name can be entered in “Message to your service provider”.

 

To better accommodate our clients scheduling needs we have reconfigured appointment times.  Please note your modified appointment times, as they will usually not be on the hour. Thank You.

 

Online scheduling

Carol Cole LCSW is also available for Training and Exam Preparation.  Contact by completing the contact form below.

Payment

Carol Cole, LCSW Fee for Service rate is $125 for 45 minute sessions.  We accept cash, check, Visa, Mastercard, American Express.  There is an additional $5 for credit card payments.  Terms are payment or copay at the time of service.

Cancellation Policy: Please arrive at your appointment on time. Sessions will not run beyond your allotted time. If you cannot be present for your scheduled appointment, at least 24 hour advance notice (not including weekends and/or holidays) by email/voice mail to 951-506-0560, or on Schedulicity, is required. Appointments not cancelled within these terms will be billed their regular session rate. Thank you for your consideration.

Carol Cole, LCSW is a contracted provider for the following insurances:

Aetna Healthcare, Anthem Blue Cross, Blue Shield Of California, Cigna Behavioral Health, Cigna Healthcare, IEHP, Magellan, Tricare, Triwest, United Behavioral Health, United Health Care, UnitedHealthCare-Military & Veterans

If you do not subscribe to any of the above mentioned insurance plans, you may have coverage under your plan if it is a PPO and you have met any deductible. Check with your insurance provider for applicability. Should this be the case, and you would wish to see Carol Cole, LCSW, the fee would be $125 – $130 per 45 minute session and Carol Cole’s office will mail you a super bill for you to present to your insurer for possible partial or full reimbursement, depending on the disposition of your insurance carrier.

Should you not recognize any of these insurers, please check with your insurance carrier as one of these companies may be contracting with your insurance carrier for behavioral health coverage. Should you see Carol Cole, LCSW and your insurer does not pay, you will personally be responsible for payment in full to Carol Cole, LCSW at the standard billing rate of $125 per 45 minute session.

 

Directions

 

Directions to Carol Cole LCSW  at 43218 Business Park Dr W, Suite 101, Temecula CA 92590         Phone 951.605.0562

  1. Take the 15 Freeway to Rancho California Rd exit and go west (towards the hills/ ocean). 
  2. Cross Jefferson/ Old Town Front St, cross Diaz/ Vincent Moraga Ave,
  3. Go up the hill further and turn right at the next light (Business Park Dr). 
  4. Continue along Business Park Dr for about 1/8 mile and you will see a open field on the left – then turn right into Glemka Business Parks. 
  5. We are the first building on the left as you drive into the office park, closest to the street – Suite 101 (See pictures at bottom of this page).

If you prefer not to use the relatively easy directions above, please follow these recommendations:

Use Goodle Maps if you wish – they have it right.

Do NOT follow your GPS – it will almost certainly get you lost!

Do NOT turn onto Diaz Rd from Rancho California – this is the wrong way.

Do NOT use Mapquest – it is inaccurate.

If it is your first time seeing Carol Cole and did not complete your forms online, there may be a clip-board with forms to be completed.  If you have forms to complete, please arrive 30 minutes minutes early so as not to impinge on your time with your therapist.

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