For Clients: How to Use Carepaths Teletherapy
If you are an existing client of Carol Cole LCSW, you already have a user login name and password. (If you do not recall your login and password, please email us at firstname.lastname@example.org stating you need your login and password. If this is your first time, we will setup and provide your login and password to you.
To log on, please go to cole.carepaths.com on your computer (no iPhones or iPads or similar – these will not work). At the left top is a drop-down labeled “Menu”. Click on “Menu” and select “Sign In”. Enter your User Login and Password.
You will be at the Member Home. About half down the list is TeleTherapy. Click on “Teletherapy”
You should now see a video image of yourself. A small pop up screen may pop up before the live screen requesting you to choose your video and sound – please make sure these are turned on.
When Carol Cole comes online, you will be invited to join. The presenter may also ring on the system to let you know she is present. You should then be able to see and hear Carol Cole. She will also be able to see and hear you.
You both can now proceed with the session.
When the session is completed, please click on “Logout”. You can now click on your name at the top right side of your screen. Click on your name then click on “Sign Out”
** May not work well with the Explorer or Safari browser. Best using either Google Chrome or Firefox web browsers.